Refund policy

At Novantique, every piece is thoughtfully curated and carefully packed. Many of our products are vintage, handmade, fragile, or available in limited quantities.

Please review product descriptions, dimensions, and photos carefully before confirming your order.

Inspection is available before receiving your order. Returns or exchanges may be requested within 72 hours of delivery according to our store policy in cases of damage, incorrect items, or significant mismatch with the product description.

Returns are not accepted due to change of mind, failure to review dimensions, or minor vintage imperfections that are considered part of the item's character.